Returns & Exchanges

At Oli., we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects your style perfectly with zero stress involved.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all designer tags attached to ensure they remain protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing