Frequently Asked Questions

Everything you need to know about your Oli. shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

Are your materials sustainably sourced?

At Oli., we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.